We recently stayed at Bally's over Father's Day weekend and we were absolutely thrilled with our accomodations. Bally's upgraded our room to a king size bed and we loved the amount of space we had and the bathroom had a marble tile floor and countertop. We never had to wait for the elevators and we loved the location in the center of the strip. We walked everywhere we went on the strip and Bally's is really close to all the other big hotels for shows and shopping. There is a shuttle to Rio right there as well. The pool had plenty of chairs and the beverage people were friendly and always nearby.

Comfortable, nice staff, easy access to strip; I have good luck there & platinum card helps.

Bally's is located mid strip and has pretty much everything you would expect from a mid range Vegas hotel. It is not a particuarly outstanding hotel but for what you pay you get pretty good value. Casino is functional without being special. Rooms are sizeable and clean with good views. And the location is excellent being right in the middle of the action mid strip. Overall hotel amenities/shopping etc are also good.

What let down my experience at Ballys though was the extremely poor service I received, particuarly from front desk staff. It didn't start off well when the check in line was over an hour long. This really was unacceptable and by far the worst I had anywhere in the States. It also seems this was not a one off as I observed similar lines for check in every evening. This is not how a hotel should welcome their guests. My advice if you do chose to stay here is don't arrive past 7pm as you will likely get a long check in line.

This was then compounded by an astounding lack of care by three check in staff over the next few hours in resolving what ultimately turned out to be a booking error caused by them in regard to my booking (which they claimed had been cancelled only to discover that their system had caused the problem). During this time, absolutely no assistance was given and I was treated extremely rudely by all staff members. Furthermore, when the matter was resolved, no apology was given and neither was there any offers of compensation or upgrade. Further dealings with front desk staff were also not positive as they showed continuous disregard for service or trying to positively assist their guests.

Overall, my experience at Bally's was not positive due to the service I received. The hotel and room itself were nice enough and good value for money, but a bad taste was left in my mouth and I would likely not return.

my fiance and I visited vegas for the first time in may 09 and I have to say that we had a great experience at Bally's; the check in line was horrendous - about 25 minutes with only 2 clerks for about 80 people; our clerk was very nice though and upgraded us to a suite for our entire weekend stay for no extra charge (our friends we travelled with had to change rooms after the first night so I guess we got lucky!); our suite was huge, beautiful and very clean with a beautiful view of the paris eiffel tower; it was located in the north tower; the location is great; right in the middle of the strip and directly across from the bellagio fountains; ask for extra coupons at check - in and you'll get a booklet with discounts for the eiffel tower and paris village buffet - great deals...negatives: the hotel itself is older with a very strong cigarette smoke odor in the casino; there is no 24 hour diner or eatery in the hotel; and the ice machine on two floors were not working....other than that we had a great time and found all the staff very nice...would consider staying there again for the location and value