Sorry this review is a little late. I stayed at Bally's during my first ever trip to Las Vegas, October 5-10, 08. I must say, I could not have been more pleased with my room. My room was in the South Tower, which I was a little leary about after reading other reviews. I have forgotten my room number but I think it was 6529. Anyway, our room had a magnificent view of the Eifel Tower and I was even able to see the fountains at Bellagio. I did not find that there was any excessive street noise or otherwise. It was a bit of a hike to the elevator but I was OK with that. The room itself was clean, clean, clean! That is number 1 on my list. Yes, it is true, the furniture is a bit outdated and scratched.....but who cares? I don't have to live with it. It's just a place to sleep and keep my stuff while I'm out enjoying myself. I'm sure the sheets were brand new. They were white and crisp. The bathroom was also very clean. I learned a tipping trick when I went to Disney. Rather than wait till the end of my stay to tip, I leave an envelope with $2.00 everyday for the room keeper. One morning my boyfriend had to go back to the room for something and our room keeper was there and she just went on and on about how nice I was to leave her a little card with her tip everyday. Who knows, this may have insured a little extra attention to our room. (I always had plenty of towels.) Check-in was a bit of a line but it went smoothly and timely. While in line there were associates passing us bottled water. No one was rude or out of line. Check out was easy too. I was told I had a phone charge on my bill and I calmly said, "I did not use the phone at all." She was very polite and said, "No problem, I'll remove that from your bill." That was it.
Also, you can't beat the location. My whole experience was positive. In fact, I'm returning to Vegas in late September and have already booked Bally's for my stay. Do not hesitate to stay at Bally's and don't be fooled into thinking the South Tower is awful, it's not.

Our room was old, but we were in Las Vegas to have a good time. We did not care too much about the room condtion, it was clean and we just needed a place to sleep. The location of the hotel to other strip Casinos is ideal. Here are the complaints. 7 days after we got home I noticed we had a $200 charge on our credit card. When I called the front desk to ask what the charge was for I was told it was for ROOM DAMAGE. They could not give me specific details on what exactly the damage was. I can say this: the safe was broken, the dresser drawers did not open and shut. The furniture in the room appears to be the orginal furniture from the 1970's. Bed was hard and old. There was a hole in the sheetrock near the bathroom. I did not call the front desk I did not think that I needed to report all these items. We go to Vegas 3 times a year and will not stay, eat or gamble at any Harrah's owned property again. We will be moving our business over to the MGM chain. My advice to anyone, is to report all room flaws and don't settle for an inadequate room, demand to be moved. We will now become HIGH MAINTENANCE GUESTS when we stay at any hotel. I have had the run around between finance department and the front desk on this matter. I left a voice message for the Front Desk Manager but did not receive a call back.

Reading previous reviews made me a bit nervous about staying at Bally's but I had nothing to worry about. We arrived about 10pm on monday and stayed for 4 nights. Check in was quick and we were upgraded to a suite for first night free of extra charge. The suite and the other room we stayed in were both very clean and spacious and worth the money! We liked the size of the casino and pool (which has 4 lifeguards at all times, so suitable for children). We ate mainly in the Paris which is close by. Everything was great and would stay there again. We used the self check out and got the shuttle from Bally's to the airport which was only 7 dollars each.

My husband & i stayed at the hotel for a total of 5 days. We booked a total of 4 rooms for our yearly family get together. We come from different states & meet up in Vegas, once a year. Myself, and my 2 brothers and my sister, each with his or her partner.
Checking in - dreadful! it took over an hour ......to check in , although, the front desk clerk Arlene was awesome! She really hooked it up for us. She was so accommodating - i felt great being there! Great PR~ My husband and i checked in a day earlier than the rest of our party. .. So, I guess we got real "Lucky". We were upgrade to a suite with no additional charge. ( WOW ) because they did not have a room available at the time of our check in - we were pretty late in checking in.....it was about 9:00p.m . ...no rooms available - we got a suite , cool! we actually booked for an extra night for small affordable fee....wow! - now we where even more happier than before, staying an extra night in a suite! yahoo!....We got a deal of the year - i love it......we loved it....Thanks Arlene!!!!!!!!!
Now- this year was my turn to do the reservations and book the rooms for our yearly trip. I told the the front desk clerk , that i wanted to take care of the entire bill ( all 4 rooms ) so that way when my family gets here all they have to do is check in and get there keys. sure no problem- it's done.......
Next day my family arrives about 6:00p.m - 2 hours after check in......the occupants for the 3 other rooms are being served by one clerk in order to check them all in at once. well, guess what - there are no rooms available! the male clerk told us that they had 3 rooms that would be available in about 2-4 hours........( let's do the math : it apprx 6 pm , 2-4 will be close to 8 or 10:00p.m ) hmmmm? is this acceptable ? well, it is to them . Then they informed us that each room would be on different floors . WHAT!!!!!!!!!! I explained to them that i booked together in order to have our rooms at least on the same floor. They told me that the preference of the rooms were not guaranteed. so if i booked a queen non smoking 3 months in advance - it wouldn't matter because it's based on availability......ain't that a biscuit! Now i asked to speak to the manger, he was worse. The manager said that based on availability nothing is guaranteed. i asked him if he could give them something else, kings if available , the manager said for 20.00 more a night - he would upgrade them , but not for free. the Manager would not budge , accommodate or upgrade for free - even if they didn't have their rooms ready. he knew we wouln't go to another hotel because one of us was already staying there and we all wanted to be in the same hotel. The told us : if we wanted the 3 rooms , (1) we would have to wait 2-4 hours, (2) they would be on different floors (3)refund . ...............Now doesn't that sound awful- refund ..? where in the heck are we going to find a descent room on the same night we are trying to check in on with the rates we paid....! ! ! what monsters! By now my family is so tired, already stressing out, staring at me - shaking their head ........My brother said they would wait........but were not going to pay 20.00 extra to upgrade..............( 20 x 2 nights= 40 per room x3 = 120 ) no way...................
Once the rooms were finally ready - OMGosh! they should of paid to upgrade. The rooms in the south tower are ugly, smelly and gloomy! I felt horrible that my family was in that tower. Everything is old! The carpet was worn out , the bed are hard everything was just awful and very outdated. I would never , ever stay in the south tower!!!!!!!!! however i would stay in the north tower - anytime.
Moral ? catch 22 ?
Oh ya - before i forget- the grave yard bartender " Mike" is the bomb! served us right, served us all night long and makes the best Bloody Mary and Mai Tai!!!!!!!!!!!!!!!!in Vegas:)