I read a lot of bad reviews, so I was concerned when I drove to Vegas for a wedding. But when I checked into the hotel, I felt comfortable and was welcomed with good customer service. The staff was polite and very helpful listening to my requests and fulfilling them without delay. The rooms were clean and updated. The lobby bar was well stocked and presentable. The restaurant, Suede, had the best food I've every seen in a hotel that wasn't on The Strip. Overall, the experience was great.

Yes, the hotel is not directly on the strip, but it was a close walking distance away. For the price and location, you really cant complain. I know now that if I was unable to book a room on the strip, I would consider the Westin on Flamingo Road.

so many other places to stay in vegas, don't stay here unless you're on a tight budget.

We went for memorial day weekend and we booked here because we thought it to be the best value for what was "stated" to be a four star hotel. BEWARE NOT a four star hotel, the lobbies to enter your room have filthy carpet, the rooms are nsmall and nothing as the pictures online show.

In addition, if you book online beware...they will charge your credit card an additional charge called "service charge" upon your leaving. My husband and I always book our hotels online and we have NEVER been charged a hotel service charge, however this hotel charges a service charge for providing no service. According to the customer service staff this hotel charges a service charge for any customer that books there hotel online and that's the reason for the "service charge". It's interesting how when confronted that no other hotels charge for this, the customer service representative stated other customers had stated the same thing.

I stayed here for business a few months ago, and it sort of served the purpose, although it definitely does not deserve the Westin tag. So I brought the family for a long holiday weekend and used Starwood points. I won't ever do that again. This hotel should be razed and rebuilt somewhere else. It embarrasses me to be a Starwood Platinum when they tout hotels like this dump. Lousy service, lousy food, lousy casino, lousy location, lousy rooms (old, smelly, ugly)...I could go on, but I'll just get more depressed. Stay away!