First night, no hot water, not even warm, they moved us next day, but because the room was not ready, they had to take our luggage to bell station (another tip), we were told to come back around 4, not to stand in line, just walk up and ask for key. I did this, only to be screamed at by one of the front desk clerks, who had no business working with the public, which embarrased me and actually made me cry, because I was sick, running 103, the manager tried to make me happy by giving me a $30 room service credit, which at check out they tried to charge me. The next 6 nights were in a room that the AC sucked and would not go below 78, but the front desk people are the main problem, they are rude and I would never, never go back. Harrah's your hotel is really going down hill.

My friends and I stayed in room 722 of the Carnival Tower June 25-27, 2009.
The Good: Location! This hotel is center strip. Easy walk to other properties and there is a "food court" right outside of the door. We did not eat there. There is a Starbucks right off of the elevators too. Room was fine for 3 guys. It is a little small but we didn't have much with us. Room was clean and has a safe. Harrahs is willing to work with you on price to get you in the door too.

The Bad: Self parking garage is confusing to enter. Table limits were $10 even on slow mornings. Casino Royal is right next door with lower limits. View from this room was of the parking garage. No big deal.

We had a room in the Mardi Gras tower, it was a newer room with a flat screen tv and even one in the bathroom. The room was very nice, a little on the small side but really didn't care because it was just me and the wife. Bed was comfortable and the location can't be beat (Center Strip). Very good value.

I would like to start by saying the rooms were very clean and spacious and the bed was very comfortable. That was the best part of the stay. I would suggest that they put a coffee pot and a small refigerator in the rooms. It would have been nice to be able to make a cup of coffee when you wake up.

The negetive part was when we made the reservations I was not told that the hotel asks for a credit card and then charges that card $100.00 per night that you stay, even if your room is comp. You can imagine my surprise when they wanted to charge me $600.00 without telling me. Most hotels will take your card and hold it with out a charge until you check out. I would highly suggest that the reservation people explain this policy when the reservation made.