Reading previous reviews before we went to this hotel 9/24/-27/2008 had given me anxiety about what we'd find due to all the negative reviews. My husband had to attend a 3 day conference/seminar for work, and work had booked and paid for the room and I wanted to check it out before we got there. After having been there, and NOT having a negative experience, I have to write my postive review:
While I did see 3 dead big bugs in the hallway leading to the check-in desk from the parking garage, they were the ONLY bugs I saw inside this facility (and they looked like crickets -- a sign of good luck, IF they were alive :)). No bugs of any kind were seen or heard in our room. The front desk staff on duty at 4pm on Wed 9/24 were cheerful and friendly. There were at least 6 of them behind the counter, with 4 windows open helping people, and there were another 4 people ahead of us when we got in line. We presented the confirmation number when we got to a window, and in less than 10 mins. we were standing in the elevator to our 3rd floor room overlooking the pool.
The room itself was not bad. It was a smokeless room -- no stale odors. My "room judgement" also includes how the bedspreads look: these looked very new. They were not "limp" and worn-out and had no broken quilting threads -- ( but still I folded them up and didn't sit on them or sleep under them... ya never know who's sat on 'em bare-bunned! :) )
I left the room each day by 11:30a and returned by 3pm , and found our room had been attended to. The bathroom was kept well-stocked with fresh towels/wash clothes everyday.
The walls were either sound-proof, or we had very quiet neighbors; I heard no voices from either room, no tv noise... just the usual shower running noise from shared pipes in the walls. And our air conditioner -- while an older style-- worked well. It's thermostat turned it off and on as set....
There's 1 negative thing about the room we were in-- 3015-- but it can happen at home too: the toilet needed a new flapper, as it would allow a slow leak of the tank's fresh water so there's wasn't a good "whooosh" when you flushed it. It sometimes took 3-4 flushes for just toilet paper, and to me that's a big waste of water (and how ironic that the seminars my husband was attending was for the waste-water treatment business!) And it frequently made a 'little flush' of it's own and then refilled...
A negative: Co-workers had been told there was wi-fi access. And there is, for a FEE. I had taken my laptop to do some normal surfing for entertainment and keep up with email, but at $6.95 for 1 hr. of access thru cheetah.com, I decided it wasn't worth it (there were "bargain prices" for more time online... still not worth it for me...)
I would stay here again. And if you have a dog, of the 3 hotels at Stateline, only Whiskey Pete's is dog friendly, even though I didn't see anyone with dogs. The other 2 hotels advertise Pete's dog friendliness on big displays in their casinos. Having 2 dogs myself, and had I know about their dog policy, they could have kept me company there (posted policy states: dogs under 50 pounds; must be in crate while you're not in the room; no excessive barking while in the room; you're responsible for all clean-ups, inside and outside the hotel; no Pit-bulls or P/Bull mixes -- P/Bulls get a bad rap, IMHO -- my previous dog was Pit... she was a sweetheart...)
That's my review... hope it helps you decide whether to stay here or not.