We stayed for 3 nights from Oct. 30 to Nov. 1 and enjoyed it immensely. We travel to Vegas 3-4 times a year and usually stay at the Mirage, but wanted to try somewhere new since we found the Mirage was getting old and the service was not what it used to be over the past few years. We decided on Encore/Wynn having heard positive things from family that have stayed there. Encore did not disappoint! We initially got a room for $199/night by calling marketing, and keep in mind that if you are a gambler, that rate may well be significantly reduced or fully "comped" by the end of your stay.
We arrived aroung 11am and was pleasantly surprised that there was not line up at registration and they gave us a room right away and were given a choice of which floor we would like and which view we would like without having to pay extra. ( Having read previous reviews where others have had to wait several hours for a room to be ready, we were prepared to leave our bags at the Bell hop desk and wait for a phone call when our room was ready.)
We stayed on the 31st floor, facing the mountains. Tip: 31st floor is the first floor in the group floors that the elevator stops at. Great because you are the first one off going up, and the last one in before going down to the lobby....no constant stopping at other floors to let people on and off.
Our room was immaculately clean, and we thouroughly enjoyed all the amenities in our room that have been previously mentioned in previous reviews, The one best thing that both of us loved was the bed....best sleep we ever had! One minor glitch was the TV was not working. About 10 minutes after notifying housekeeping, our doorbell rang and there was an employee holding a leather lined tray in front of her with a lone remote control on it when we opened the door! After trying the new remote and finding that the TV still didn't work, the employee apologized repeatedly and promised a techinician would be up shortly to fix the problem....20 minutes later, our techinician arrived, fixed the TV, and apologized again and then thanked us!
We had no problem with noise on our floor, not once did we hear doors opening/closing in the hallway, or people talking. It felt like we were the only ones on our floor during our stay. Downstairs in the adjoining walkway of shops joining Wynn and Encore was another story....Being it was Halloween weekend, lots of club goers going to Tryst and XS -causing congestion and we literally had to push our way through when we were coming from Wynn back to Encore on Saturday night.
Housekeeping, casino floor staff,, restaurant, and registration check-in staff were all very friendly and accomodating. However we did notice that the "girls" at Society Cafe did have a bit of an attitude when seating us when we requested a table away from the bar area and on another occassion, appeared irritated when we asked them to repeat what they had said when we didn't hear them correctly the first time! The woman at the check-out although not rude, acted like she would rather be anywhere else but there and didn't even ask us if we enjoyed our stay.
Restaurants here tend to be on the more pricier side, however most of the restaurants were offering prix fixe 3 course menus from $24-$36....We did the $36 3-course meal at Society Cafe and found the portions huge, quality excellent, and the food was delicious, this menu included wines by the glass at 1/2 price.
For the regular gamblers out there like us - .we didn't gamble any more or any less than usual and found that at the end of our stay we were "comp-ed" the same for room and food as we have been at our other "usual" hotel we stay at when in Vegas. ....and Encore is definitely a higher quality hotel, so we felt we got more "bang for our Buck" here. The slot host here are very friendly and made it a point to contact us first, and leave a message for us on our phone introducing themselves and letting us know they where and when they would be in the hotel if we wanted to say hello in person. My previous "senior executive slot host" never did this when I was in town, and wasn't that friendly when I did see him. At least at Encore you feel like they do appreciate your business and you don't feel as bad when you lose at Encore/Wynn LOL. The casino itself was quiet and the machines muted, even when jackpots were hit, also very clean with someone always wiping down the machines of fingerprints, not smokey, and the casino bathrooms were extremely clean with individual closets for the toilets instead of the usual see-underneath stalls. Overall a less rambuctious, party-like crowd than you would find at some other hotels, and most were people were decently dressed (ie: no short short skirts or tank-tops) but still overall casual attire was the norm throughout the casino and eateries.
If your looking for an indulgent, Vegas experience than treat yourself to a stay at Encore. If you are young and/or looking for the "club experience and nightlife" then this may not be your first choice.
