In general hotel was nice and clean, rooms are big and well apointed.
The biggest problem is a customer service.
It took us 3 hours to check in (after the advertised check in time).
As it was mentioned in previous reviews, they promise to call you shortly as soon as the room is ready, which never happens.
Only after going through several layers of management, listening to the explanation like " should you folks opt for the smocking room instead you would be accomodated right away" (our foult we don't smoke) we've got our room eventually.
Then it took another hour and a half and several telephone calls to get the luggage from the bell desk. Overall - nice start.
The following day we didn't get room service at all.
The instruction was to push service button on a side of the entrance door.
We did so 3 times during the day - nothing happened.
When I call houskeepers around 7pm they told me that it was all my foult since I should call them to inform when we are leaving the room. Most people don't have this problems even in 1 star roadside motel.
The best dining in Encore/ Wynn is buffet. Decent price for decent food.
We tried 3 so called "fine dining" restaurants - it was a joke.
Don't waist your money there - you'll get buffet left overs, supposangly prepared by famous shefs, unprofessional, basic service and pay for this dearly.

2 of my friends and I went for long weekend to Vegas and I just have to say "wow" for En core! Our check in went smoothly even though I requested a room with 2 double beds we ended up being upgraded to the "panoramic" view king suite with a roll away bed. (As per my friend-the rollaway bed wasn't bad at all!!!- She actually got the best view being right beside the floor to ceiling window) The decor was super trendy and beds were super comfy. Trendy Bathrooms were equipped with shower, full size tub and separate toilet with door including a flat screen tv. I judge a room by it's bathroom since a lot of trendy bathrooms can seem "unclean and muggy". And Encore was exceptionally "Clean"

We did have two minor incidences which included calling front desk for a blanket but never received it. We didn't end up needing it but still it would have been nice to have received it. We also encountered a very "rude" front desk personnel that seemed to be "bothered" with our questions of wanting to checkout an hour later (which you have to check back at 9:30 AM the day of checkout- we didn't end up needing since checkout is at noon and where to print out our boarding passes (which btw you can ask conceirge but make sure you bring your confirmation code). It probably didn't help that some lady cut us in line while we had already waited 10 minutes for the rude lady behind the counter.

The pools and amenities were super nice and new. Really liked the "europeon" style pool but was always crowded. No matter early or late. I would suggest that they make it a rule that people can't save their seats all day by leaving their towels on the chairs. It's really inconsiderate since most people only layout for at most an hour or so.

We also enjoyed the nightclub XS which is a loungey club poolside with partial indoor. The set up is open and free flowing but would have liked a few more men staff. As we women were "ignored" by girl bartenders all night. We also had pre-drinks at Society which we were personally invited by a Blush club promoter by the pool.

Overall We all really enjoyed staying at the Encore. (which has a separate entrance from Wynn)

Stayed for four nights at the Encore Tower Suites and from the first moment, the experience was first rate.

The dedicated driveway and lobby for the Tower Suites was a great touch as we were greeted right away by the bellhop who took care of our luggage. We were greeted with a cold hand towel and bottled water at the registration desk and was promptly provided with our room. Our luggage was delivered right way once we were in our room, and they took care to outline the amenities included in the Tower Suites.

There is nightly turndown service with chocolates and slippers provided. Your choice of newspaper is delivered every morning as well. While the Encore Tower Suites does not have a pool and restaurant in the lobby like at the Wynn, guests do have access to the Tower Suites pool at the Wynn and your room key acts as a line pass for the buffet.

Restaurants at the Encore and Wynn were great. Highly recommend DB Brasserie for the food as we had our best meal there. Terrace Point Cafe and Tableau are perfect for breakfast; the Wynn buffet is definitely one of the best out there. As for the nightclubs, note that XS does not keep a guest list for Friday and Saturday. Blush on Thursday is Ladies' Night.

While the Encore is far from most things on the strip - it's likely a good kilometre walk from the Encore Tower Suites to the Wynn's front door - we liked the fact that it wasn't too busy and provided some seclusion from the usual crowds. Definitely a great place to stay if you're looking for relaxation.

Spa facilities are great, though you need to pay for access daily at $30 or three days for $75. Classes offered are available for an additional $10 each.

With the discounts available right now, it is worth staying.

We stayed at Encore this past week and would most likely not stay there again. We have stayed at the Wynn a year before and enjoyed that much better.

Pros
1) Nice rooms
2) Very very clean hotel
3) great comfortable beds
4) Good staff
5) Good food (just $$$)

Negatives
1) The entire hotel lost hot water service for almost 30 hours and only received a $50 resort credit for this inconvenience. (Thats 3 drinks at the pool - hotel should of given all guests a free nights stay at the least)

2) Pool is way to small and on weekends past 10am you can't get a chair.

3) Way to expensive for drinks and food ($8 for water, $15 for weak drinks at the pool!)

4) $15 a day for internet at a 5 star hotel!!! (should be free since everyone needs it in todays time)

Overall the Encore is a nice hotel just not as nice as its advertised. The charges for every little thing gets old quick for a 5 star hotel.