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Las Vegas Forum: Car Rental - Hotel pick-up & drop off ?

British...
114 forum posts
 Car Rental - Hotel pick-up & drop off ? 

I have always done my car rentals at the airport but I am opting to pick up at C.P. (Hertz) on my next trip.

Need a mini van for 6 people for a couple of days.

How do the proceedures differ from the "rental facility" as regards to recording damage prior to exiting?.

Also at return, when is the vehicle inspected and the receipt provided?.

Always feel better with that print-out from the hand held device.

7 replies
Toronto
785 forum posts
1. Re: Car Rental - Hotel pick-up & drop off ?

Works exactly the same as at the airport. You will be given a sheet with the car pic to mark any damage beforehand. You return to the same location and check out at the desk. Tell them no damage, they total it up right there and you pay and are on your way. You usually cannot return if rental desk is closed. The airport of course is 24/7. Never had a problem renting and or returning at the hotels.

2. Re: Car Rental - Hotel pick-up & drop off ?

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British...
114 forum posts
3. Re: Car Rental - Hotel pick-up & drop off ?

Thanks vegusguys

So I have to return from the garage to the rental desk after completing the damage form at pick-up?

At drop-off when is the car inspected. I can't imagine that they would have staff in the garage.

Boston...
2,535 forum posts
4. Re: Car Rental - Hotel pick-up & drop off ?

One slight modification to what vegasguys said. You actually can return the car after hours. There is a drop box for the keys, and they will mail you the receipt.

The hotel desks are a little more laid back, as there is often only one person working. Usually, if you don't have any damage to declare, they just process your paperwork and someone inspects the vehicle later.

I guess you could ask if the person can do it right then. But if you know there is no damage, I also wouldn't lose a lot of sleep over it. Hertz is a reputable company, and I've never had a problem with them accusing me of damaging a vehicle.

Also know, you can pick up at the hotel and drop off at the airport (rental car center), and Hertz does not charge an additional fee for this.

In fact, for my two upcoming reservations, I am saving big money by doing this, as the daily airport fee does not apply if you rent at the hotel.

Toronto
785 forum posts
5. Re: Car Rental - Hotel pick-up & drop off ?

There is a drop box provided for after hours BUT you cannot get a recipt and a bill printed out. It is not a good way to return a vehicle. If they do not process it before the next days charge kicks in you will get billed for it and then you have to dispute it. Just never use the drop box.

Hockeytown...
441 forum posts
6. Re: Car Rental - Hotel pick-up & drop off ?

Also know that the lines can get very long early to mid morning as that's when most people are picking up, and there is usually only one person working there.

Boston...
2,535 forum posts
7. Re: Car Rental - Hotel pick-up & drop off ?

vegasguys said": "It is not a good way to return a vehicle. If they do not process it before the next days charge kicks in you will get billed for it"

If you reserve a vehicle for certain hours, and your pick up or return during these hours, you will not have a problem. I can attest to this first-hand. I returned a vehicle from Hertz at The Wynn recently. I dropped the vehicle off shortly before midnight (no-one was scheduled to work until 8 the next morning), and I was chaged the correct amount.

If you book in advance, there is no mystery, it's all spelled out.