this property has its ups and downs. on the downside - very busy checking in and checking out with long lines. room was not ready until 3 hours after arriving. pool area despite being large is a desolate slate of concrete on the roof with few amenities. on the upside - located at a fantastic location on the strip. adjoining... more

After reading many of the reviews, I decided that there were enough positives to check it out. Our check-in was fine. We got there at around 10:00 a.m., don't expect rooms to be available then. We were told to check back at 1:00, which was fine. We checked our bags and checked out the casino and grabbed some food. We... more

We booked our room through a Smart Circle promotion going on at our local Sam's Club. We paid only $89.00 for two nights in an awsome upgraded room. The service was great, and everything you need is right there. We'll definatly stay here again. more

Housekeeping never cleaned our bathroom or vacuumed the entire stay (7 nights), they only replenished towels. Called the manager up to the room to show her the level of service we received and instead of an apology and having the room recleaned, she proceeded to crouch over the bathtub to run her hand on an obvious soap scum stain to... more

I was there 9th July thru the 14th and the overall rating for the hotel is really good. They have more venues (shopping and restaurants) than most of the above average hotels. I had the Family Matters (Urkel) room which was nice. The only bad thing I want to warn people of is the Valet parking. It is the worst... more

Everyone except Planet Hollywood Resort and Casino knows that first impressions are lasting impressions. Most hotels that bill themselves as a "Destination Resort Hotel " design a beautiful lobby/front reception area with high ceilings and warm natural (or natural-looking) light. The Planet Hollywood lobby had all the appeal of the baggage claim area at LAX, with low ceilings, noise, long... more

My wife and I stayed at Planet Hollywood from July 29 through August 1. The woman who assisted our check-in was friendly and offered a number of useful tips as first timers to Las Vegas. She was great at helping us in checking-in and the most friendly person we've encountered in a long while working at reservations. The rest of... more

Stayed here with family friends to support a Miss America contestant. Everything was perfect. Housekeeping did a great job, always managed to clean the room while we were gone, whenever we were gone. Still the Aladdin at this time and the Miss America festivities were great as well. They were just starting with construction to make the conversion over to... more

Pictures on hotel matched the actual room. Check in service was prompt. Check in clerks personality was dull. I had no problem with room. Bed was very cozy and housekeeping always promptly honored request. I was upset that I paid $13.99 for a day of internet service that did not work. I was told that I would be reimbursed by... more