My husband and I were at The Hotel Thursday-Sunday, August 27-30, 2009. What fun we had! We were greeted upon arrival at the entrance to The Hotel from the Parking Garage. We had taken a taxi from the airport, so it was really nice that the taxi could drive right up and there were at least 3 young men eager... more

Went there for a friends birthday and was originally booked in the mandalay bay hotel, but they kindly upgraded us to The Hotel. We went throught the casino into the beautiful pathway to the hotel which was easy to get to and arrived in our room.Beautiful 1 bedroom suite. We were really exited. First thing I did was start soaking... more

Arrived at THEHotel in August for 3 night stay with husband and children. I was really looking forward to the stay due to favourable reviews but had noticed a few less favourable ones just before we left. Was less than impressed with THEHotel. My biggest disappointment was the staff - totally disinterested and I felt like I was doing them... more

I have stayed at THEHotel on many occasions over the past many years, since they first opened their doors. I have noticed recently that the service and cleanliness of the hotel has gone down noticeably. On my most recent visit (and probably my last), I arrived to a room with sunflower seed shells scatterred in several places around the room.... more

Our 2nd stay at THEhotel at Mandalay Bay. Compares favorably to Bellagio, a little less elegant and a little more modern feeling. Caters to a bit of a younger crowd. Don't expect to hear Blues and The House of Blues however, it had loud dance-club type music in the HOB restraunt. Arrived to find a fistfull of broken potato chips... more

I was concerned with all the horrible reviews on the staff - I was amazed at how great the staff was at THEHotel. They bended over hand and foot for us, whether it was check-in, bell boys, room services, etc. I'm really amazed that people had different experiences. The hotel is gorgeous - I will definitely stay there again. We... more

When you go to a hotel that has a high rating, you expect great service, right? There were moe negatives than positives. How would you like to have a stanger come into your room and go through your belongings? It happened to us the day after we arrived, while we were at the pool. Somebody stole my ring, valued at... more

Before I even start to complain, I do want to take note of the two awesome things about this hotel: The staff is very nice and the pool area is awesome. Even with all our problems, the staff was helpful and professional, always friendly and willing to help. The three pools, wave pool and lazy river were by far the... more

We booked a room at Mandalay Bay through a promotion online. When we went to check in , we were upgraded to THEhotel. We were a little concerned because it was further from the pool, but the check in clerk, assured us it was worth it for the suite we would get. She was right. The suites are huge and... more