We got there and was told they would call us when room ready to taking a handicap person and never called. Check in person was rude. We had no hot water for 3 days was told no rooms to switch to. Toilet was plugged up. We had no BBQ grill and no DVD player or radio as they are saying... more

The entire staff at Summer Bay couldn't have been more helpful nor cheerful. One of our friends broke her foot. Not only did the security staff carry her up to the 3rd floor, but the reservation staff changed us to a first floor room. The 3rd floor room had been refurbished and was gorgeous with an entrance to one of... more

the scoop on Summer Bay First, read the review by DiverDiver on Oct 28. While I heard numerous complants about construction noise, I took several trips around the resort and found very little myself. Our room faced Koval Ln and there was a lot of street traffic noise. I was willing to trade for the const noise but the mgr... more

I'm sure that this resort will be ovely when all the construction and re-hab is completed. It is NOT now. This was an apartment complex purchased by Summer Bay to be gutted and re-fitted as a timeshare resort. The older, original resort is slated for demolition. We were told that there would be "some" construction going on, but we were... more

We exchanged our timeshare for the summer Bay. We own a 1 bedroom. So when we were given a 2 bedroom apartment for the 4 of us we were very happy. We just wanted somewhere to crash. We were rather worried because of the reviews but didn't need to be. Yes the new condo's / site is under construction but... more

Stayed at this resort and had one big reason to love it - the location is fantastic! Its right behind the Imperial Palace on the Strip so you're within 5 minutes of the all that Vegas has to offer! The accomodation (at the time) was clean and comforatble but in need of a bit of modernising. We stayed in a... more

My husband, I, and another couple book a 2 bedroom at Summer Bay to celebrate our 1st anniversary. When we arrived they had already filled their 2 bedrooms and had to give us 2 one bedrooms for the first night. This is even after we called and told them we would be checking in late. We were in the main... more

Well, the majority of the reviews you've read are correct. This place has multiple problems. Here's a list of stuff I found wrong or not working in my room. Disposal stuck. (no crank attached to fix it) No HBO in Master BR. Only 1 small trash can for kitchen. No pool or hot tub. Blinds at patio door and bedrooms... more

When looking at the property from their web site, we were under the impression the resort had just been rebuilt and opened in August 2008. The web site stated there were 12 pools, laundry rooms and a fireplace in every room. The pictures looked great. When we arrived we found the resort was still under construction. All of the property... more