I have to admit, I was worried after reading previous reviews. However, I have to keep in mind that most people write reviews because they are upset about their experiences. Content travelers write less often. With that said, I was a satisfied customer. It was my 21st birthday weekend and the front desk clerk did the best he could do... more

My experience at the Palms ruined by trip. It is understandable that the "little guy" will not see the type of customer service the high rollers get in Vegas, but the Palms made sure to reinforce that with me. This horrible service was from just about every Palms employee that I ran into. Nobody seemed to want to address the... more

I have to say, when my boyfriend and I visited the Palms this past weekend for my birthday, we were less than impressed. The hotel room was simply adequate. While our view was excellent, the room itself was surprisingly disappointing. We were both surprised at the lack of a flat screen tv, when the Gold Coast across the street, a... more

Palms never dissapoints. Always a happening place.... more

We somehow managed to stay at the Palms on halloween night in 08. What a wild place. The casino was fairly empty because there were so many 23-29 year olds dressing up to get into Rain, which is one of the premeir night clubs there. Dressed up in costumes from Frankenstein to basically see thru lingerie. Some women might as... more

They have the cust serv down pat.. I am in that industry and I have to say, they snapped to and stepped up to the plate.. Everyone I encountered went the extra mile and were good to me.. I did have a few things happen, however if one travels some, these were nothing.. the AC in the room did not... more

Stayed at the Palms on Sunday Night 2/22/09. Can't believe we didn't like it at all. We were so excited to stay there but it was more than disappointing. Having been to Vegas many times, we knew that we'd be trading location (well off the strip on flamingo) for the hippest and most happening place it town. After hanging out... more

Double check your reservations well ahead of time, when you use the services provided at the concierge desk. CLS limo sevice was recommended and was not scheduled as requested, on Valentines night. On the 14th I checked at the desk to make sure my reservations were correct, and found I had been charged for the wrong date. One of the... more

Booked for just 1 night with a special deal I found on the internet. The room comes with 2 passes to most of the palms nightclubs which are all awesome. We went to Ghostbar, but I have been to all of them and are all fun. If you want to stay right on the strip, this is not a good... more