In general hotel was nice and clean, rooms are big and well apointed. The biggest problem is a customer service. It took us 3 hours to check in (after the advertised check in time). As it was mentioned in previous reviews, they promise to call you shortly as soon as the room is ready, which never happens. Only after going... more

2 of my friends and I went for long weekend to Vegas and I just have to say "wow" for En core! Our check in went smoothly even though I requested a room with 2 double beds we ended up being upgraded to the "panoramic" view king suite with a roll away bed. (As per my friend-the rollaway bed wasn't... more

Stayed for four nights at the Encore Tower Suites and from the first moment, the experience was first rate. The dedicated driveway and lobby for the Tower Suites was a great touch as we were greeted right away by the bellhop who took care of our luggage. We were greeted with a cold hand towel and bottled water at the... more

I chose this hotel to celebrate my 40th in and I was not disappointed. There were some "sna-foos" but they were addressed quickly. It is a new hotel working out some kinks and personnell training, but overall when you stay in their tower suites, you are made to feel like a movie star. Brittany Carraway was a wonderful concierge. I... more

We stayed at Encore this past week and would most likely not stay there again. We have stayed at the Wynn a year before and enjoyed that much better. Pros 1) Nice rooms 2) Very very clean hotel 3) great comfortable beds 4) Good staff 5) Good food (just $$$) Negatives 1) The entire hotel lost hot water service for... more

After staying at Wynn several times, we decided to stay next door at the Wynn Encore. Encore was a continuation of the high quality and personable service and elegant setting that we expected from a Wynn property. The rooms seemed slightly larger than the Wynn rooms next door and were plush. They were well appointed and very clean. There was... more

We stayed at Encore this past weekend to celebrate my husband's birthday. We expected everything to be perfect at a Wynn property, but it was far from it. First, when I called to make our reservations, the agent said they would make a note of my husband's birthday, and the hotel would send a basket of some sort to our... more

Checked in at 10 a.m. Saturday June 20th. Room wasn't ready, which was expected that early. Wasn't offered the upgrade that many have wrote about. Wasn't going to accept it anyway. We were on the 60th floor with a view out the back towards the mountains. Strip would have been cool at night though but no complaints. We were told... more

I've stayed at the Wynn on more than 3 ocassions and my first time had very dissapointing reviews, they dont know the meaning of CUSTOMER SERVICE, but now the ENCORE completely won the tittle. I stayed from jun.17-jun.23 and was there for the "NO HOT WATER 24 HRS ORDEAL" I dont care for the $50 refund, but the answers you... more