Overall: I gave this hotel the highest rating possible because the staff was more friendly than any other hotel we stayed during our 9 days in Italy. Imagine how friendly employees of a Disneyworld hotel would be; that the staff here. We arrived 4 hours before standard check in time. It was no problem, they had a room ready. They... more

We stayed at the Arcobaleno for 2 nights and quite enjoyed our stay away from the tourist area of Siena -- though at the same time I would have liked to have been closer to the action. The staff there is WONDERFUL, all of them friendly and helpful. Our room was pleasant, the only downside is the shower is a... more

We stayed at the Arcobaleno Hotel in Siena for 4 nights during the first week of May, 2008. The staff was wonderful. Upon our arrival we were given a nice map of Siena and shown the easiest way to walk into the center of Siena. Throughout our stay they answered several questions we had and were very friendly and helpful.... more

We truly enjoyed our stay at Arcobaleno. Very cozy and warm feel to the hotel. Rooms have been recently updated and are modern looking. Excellent continental breakfast and friendly staff. Distance from city centre is the only drawback. It's a 20-25 minute walk to the city centre. The first 5 minutres of the walk are not enjoyable as you are... more

The Arcobaleno is a nice place to stay, but there are some things to watch out for. The most important of these is the distance from the hotel to the city wall, the porta and the old city. It takes about 15-20 minutes to walk to the nearest entry through the wall. Then it's another 10 minutes or so to... more

This is a very comfortable hotel with English-speaking staff that is walkable (although slightly uphill) from the train station. The room was basic but very comfortable. The breakfast, which is included with the room, was fantastic. The attached restaurant is also very good - one of the best pizzas we had in 2 weeks in Italy - seriously. The only... more

My husband and I stayed in this hotel for 1 night during our 3 week Italian honeymoon. And thank god it was only for one night . . .! The room smelled really musty, and the bedsheets felt quite damp when we checked in. We actually had to leave the windows open all night to put up with the smell,... more

We picked this hotel after some searching the net and reading the reviews on tripadvisor.com. The breakfast could have been better. The coffee was not good. But I think you can ask the staff for cappuccino, espresso, tea etc. at no extra cost, but we did not do that. The walk to the Siena City Walls will take about 16-20... more

This hotel is quite a long way out of Siena centre (20 minute+ walk), so if you don't like walking you might be better choosing somewhere more central. Having said that, the staff at the front desk were lovely and helpful. They provided maps and information about buses. And when we left, provided suggestions about the best route to take.... more