We stayed here when going to an event at the NEC. Rooms quite nice, reception efficient and bar and restaurant relaxing, fresh and more atmospheric than usual for this type of hotel. We had some stuff stolen off the car when we stayed but the staff were very helpful - the manager spent alot of time with us and the... more

We stayed here to go to the birmingham show, very good location to the NEC about 5-10 mins walk. I stayed there with my mum and we were supposed to get a smoking twin room, we ended up getting a double room which was non smoking. After complaining at reception we got a smoking double executives room. Nice room in... more

Attended a conference at the hotel including an overnight stay. Hotel is very handy for the NEC and the M42 and is set in a nice setting given the location. Room was of a good standard and breakfast was nice. Spent a lot of time in the bar and found drinks quite expensive! more

This hotel was well equipped & clean, but a little pompous. We only stayed one night, but I wouldn't stay there again. more

Due to an early flight we booked a room here with parking included. The rooms were very comfortable although not the biggest we have stayed in but for just one night it was not a problem. The highlight of the stay was the food in the main restaurant. My husband had the scallops with choritzo and after seeing him go... more

Booked this hotel because we needed airport parking for a week and the price was excellent,only £59 for room ,1 week parking and free shuttle bus to airport.When we arrived ,we were informed that the shuttle bus was not available for the morning ,although it said in the advert from 6am till 10pm(subject to availability)and a taxi was booked for... more

Booked for a night due to a very early flight , room rate for a friday was 69 pound with free parking and free transfers to mono rail and a pound per person to the airport terminal. Girls on reception didnt seem that on the ball but were pleasant, it was as if you had to prompt them. Standard room... more

Have just stayed at the crowne plaza as a stopover on a long drive from cornwall. The hotel was very easy to find following the signs for the NEC with a large barrier carpark. The hotel was quite as there were no exhibitions on at the NEC which was a plus as I could see the place getting very busy,... more

I gave this hotel a two star review after a bad nights sleep last year, but I have to correct that that score after a recent stay after the Whitesnake concert in June. I did need to ask for extra pillows before I left for the concert, but they were in my room by the time I returned. My complaints... more