Booked this company through Look Tours and thought I had a got a bargain at $69 for a night flight over Vegas. This company really is a joke....they do not give you a fixed flying time therefore loads of hanging around in a dark and dingy waiting room with fairly curt staff...you do get a glass of fizz but its... more

We had a night time strip tour booked for our last night in Vegas. We reconfirmed the time and were told our flight was at 8.30. We planned to watch treasure island show, take the heli tour then go for dinner at 10.00 before an early start home the next day. Arrived 8.05 far more than the 10 minutes before... more

16/8/09 we first tried this trip last but it was on our last day,after putting us back one hour we got to helicopter got 10 feet in the air came back down fuel leakage we waited in reception for 2 hours only to be told we could'nt get flight on that day as it was fully booked. gave us 2... more

Completely disorganised. Wasted two hours in their waiting room. Better ways to spend two hours of an evening in Vegas. DVD was poor quality and not worth money. Avoid using this company more

The actual flight was good, pilot was informative and friendly, however, our flight was bumped from the previous day and the bottle of champagne promised as compensation did not materialise. The shuttle bus was over 40 minutes late and did not have any air-conditioning! Also DVD is of very poor quality and shots of the Las Vegas strip are out... more

I booked a trip with HeliUSA for my boyfriend and I. We were supposed to do VIP Grand Canyon tour that was only 90 minutes without leaving the helicopter. We were upgraded to Grand Canyon tour and breakfast at a Ranch, where we also went on a horseback ride. The cowboys there were friendly, funny, and made our experience one... more

Early December 2009 Booked the first flight to Grand Canyon for the next day. A few hours later my wife received a call that we'd been 'upgraded'. Instead of coming back via Chariot of Fire or some such sight we would have breakfast at a ranch. So we were away an hour or more longer than wished and it was... more

I recently took part in the night helicopter tour of the Las Vegas Strip on Friday December 8th and was very disappointed with the service I received. I was told that a shuttle bus was to pick myself and my traveling companion at the rear valet parking of the Monte Carlo at 6:15pm. We arrived at 6:05pm to ensure that... more

Our 8.45pm flight left at 11pm due to total overbooking. we sat in the waiting room for over an hour and another 40 mins on the tarmac. All for 7 minutes.... It was all about taking in the money - no customer service at all more